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Every parent wants the best for their children. They search for the safest car seats, the most advanced early learning centers and the best schools. If they have a child who has special needs, they look for the teachers and care providers who can best help that child overcome any obstacles. That’s why so many parents choose Fraser.

Fraser is Minnesota’s largest and most experienced provider of autism services. The organization also provides services for mental health and other developmental disabilities for children and adults with special needs through healthcare, education and housing.

Fraser serves nearly 10,000 Minnesota families who have a loved one with special needs. The organization receives funding from a variety of sources, including state grants. As with any organization receiving state funding, many of those funds are tied to government regulations on how that money can be spent.

Challenge

Fraser must be able to show the state, other financial backers and parents that they are making the best use of the money they have been given and spending it in the designated areas. Having a budget that’s accountable to government entities can create big headaches, especially if the ERP software system is ill-equipped to run the necessary reports to prove that the school is spending the money correctly.

Solution

That’s why Fraser chose to partner with Boyer & Associates in 2003. The Plymouth-based ERP software vendor had a reputation for being able to customize Microsoft accounting software products to each client’s needs, said Carrie Geske, controller at Fraser.

“Our initial attraction to Boyer was brought on by valuable customizations we knew they had done for similar organizations billing the state for services,” she said.

In particular, she said Fraser was spending too much time inputting the same data into two separate systems, one for internal use and one to report to the state.

Geske said Boyer lived up to its reputation, enabling Fraser to seamlessly integrate the necessary Dynamics SL components into its system and eliminate an unnecessary third party software for reporting to the state. Boyer’s insight into how the billing process works for the unique nonprofit organization particularly impressed Geske.

Benefits

She was also pleased with the fact that many of Boyer’s associates have worked for the company for at least 10 years and have extensive experience with Microsoft ERP solutions. That’s especially helpful since Fraser updates its software system every four years and needed a partner who could work with the organization long-term.

Fraser now uses the following Microsoft Dynamics SL solutions recommended by Boyer:

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • A customized HIPAA-compliant billing program

In addition, Fraser is considering incorporating Dynamic SL solutions into the areas of requisitions and project controller. Not only would they be able to easily keep track of how and where money is spent, but they could better track how each program is faring independently. The ability to obtain information specific to clients and programs will help Fraser improve its services.

“We pride ourselves in being fair to parents and the state in using their money,” said Geske.

The software upgrade will help Fraser identify areas that need improvement to make sure families are receiving the best quality service at the fairest price, thus fulfilling the Fraser mission to give those with special needs a brighter future.

Contact us for information on how Boyer & Associates can help your business succeed with Microsoft Dynamics.