Local customer support is a major advantage of working with Boyer & Associates. Whether through email, on the phone, or on-site, everyone at Boyer & Associates is focused on customer success and the quick resolution of cases.
We also offer an unlimited support plan. Clients on a support plan tend to learn the software more thoroughly and efficiently because they know they can call whenever they have a problem. Clients on a support plan get more out of the software.
To ensure your new system keeps pace with your business, Boyer & Associates can perform an annual system review. This review is designed to examine the use of your system and then recommend ways to improve operations through new or under-utilized features.
Please contact us if you have any questions or if you would like to sign up for a yearly support plan or request an annual system review.
Dynamics NAV Support:
Dynamics GP Support:
Dynamics SL Support:
When a Microsoft Dynamics user has a question about something in the system they have several options available to them to get an answer.
Boyer & Associates suggests the following Support Pyramid to assist you in becoming as independent and knowledgeable as possible, while holding down the cost of support.