Boyer is your trusted consultant and partner for all things Microsoft. From Microsoft CRM & ERP to Office 365 to the latest innovations like AI & Copilot, we help businesses get the most out of their Microsoft solutions. Whether it’s boosting productivity, enhancing collaboration or streamlining operations, our team guides you every step of the way to ensure your technology works for you.
A top Microsoft-designated partner for Business Applications and Modern Work, Boyer & Associates has more than 30 years of experience helping customers maximize their Microsoft investment. We can implement, support and connect your software systems, ensuring that your technology is optimized to meet your unique needs.
Not quite sure what solution you need? We get it. Microsoft’s tech stack can get a bit confusing — but not to worry. Our solution architects will start by understanding your pain points to help you identify the best combination of Microsoft-based solutions to solve your business problems and streamline your company’s operations.
With decades of experience helping customers implement new Microsoft software, Boyer’s tried-and-true framework will put you on the path to success. We specialize in on-premise to cloud migrations, “quick start” packaged implementations and full-scale customized implementations.
Disparate systems can cause headaches, slow productivity and create faulty data. Boyer can help you connect your Microsoft software, third-party systems and custom solutions to streamline operations across the company. If you’ve got a specific piece that requires customization, we can do that too.
With over 30 years in the software industry, Boyer has developed proprietary solutions that address real-world gaps for our customers. From Focused Fundraising to custom AI agents and more, we deliver practical innovations to help customers keep moving forward.
Microsoft sells most of its licensing through third-party CSPs like Boyer. More than simply transacting licenses, we can help you determine which licenses you truly need, get you the best deal and manage your licensing going forward.
A Managed Service Provider (MSP) takes a proactive approach to managing your technology. Instead of reacting to problems as they happen, an MSP provides ongoing support and strategic guidance to keep your systems running smoothly.
Boyer’s managed services go beyond basic “break-fix” support. As a Microsoft solutions partner, we provide expert care for your ERP, CRM, and Power Platform solutions, helping you maximize your investment. Our plans offer predictable costs, increase efficiency, and free up your internal teams to focus on core business tasks.
We understand that different industries have unique needs, and that there is no such thing as “one-size-fits-all” when it comes to implementing a CRM or ERP solution. Boyer has more than 30 years of experience in tailoring Microsoft solutions across a wide (but semi-specific) range of industries.
Boyer has been serving mission-driven organizations since day one. As a trusted Microsoft Tech for Social Impact partner, and launch partner for Microsoft Cloud for Nonprofit, we bring a deep level of expertise to the sector.
Boyer delivers Microsoft-powered solutions for manufacturers seeking to modernize operations, improve supply chain visibility, and drive efficiency across discrete, process, and distribution sectors.
From consulting to design agencies, or from legal to accounting/tax services—Boyer has done it all when it comes to helping professional services firms. We optimize project delivery, boost profitability, and scale operations by tailoring Microsoft’s solutions to each of their unique needs.
Education
Boyer partners with colleges, universities, and continuing education programs to streamline operations, enhance alumni engagement, and unify systems using Microsoft cloud technologies.
Other Industries
In addition to Boyer’s focus on the above primary sectors, our expert consultants have over a million hours of consulting experience transforming software systems for companies across a wide range of industries and segments. This means our team is well equipped to help small and mid-sized businesses across multiple industries.
If you’re looking for self-service insights and expertise, we’ve got you covered. Our resources offer valuable information, from in-depth guides and customer stories showcasing real-world success, to a comprehensive video library. Stay up-to-date with our blog and events, and boost your team’s skills with our expert training and useful downloads.
It’s one thing to hear us talk about ourselves. It’s entirely another to hear what your peers think of their experience with Boyer. Explore our customer stories to see how organizations like yours are driving ROI with Microsoft solutions and Boyer’s expert guidance.
Explore Boyer’s library of product guides and solution white-papers for navigating best practices, support services, solution adoption strategies and more.
Want to learn more about Microsoft’s latest solutions or how Boyer can help you improve your systems? Check out our calendar and register for our upcoming events.
Have a question? Need support? Evaluating Boyer’s services? We’re here to help and we’d love to chat — Reach out today and let’s start the conversation.
The Mall of America has served as a staple of tourism in Minnesota and the Midwest for 30 years. When their internal software systems started to show critical signs of aging, they sought out a local Dynamics ERP support partner for assistance. Boyer & Associates helped the Mall of America improve the technology experience for their 11,000 employees with Dynamics 365 Business Central.
Note: This article was originally published by Microsoft in 2020.
For nearly 30 years, Mall of America (MOA) has served as a staple for tourism in Minnesota and across the Midwest. With over 520 stores and 11,000 employees year-round, MOA strives to embrace its visitors with the warmth and hospitality so readily associated with the North Star State. With guidance from Microsoft and Boyer & Associates, a member of the Microsoft Partner Network, MOA has been able to further enhance that experience by simplifying employee workflows with the adoption of Microsoft Dynamics 365 Business Central.
Featuring a 1.3-million-gallon onsite aquarium, a seven-acre indoor theme park, two attached hotels, and over 520 stores, Mall of America (MOA) is known worldwide for delivering memorable experiences. Every year, more than 40 million guests travel to Bloomington, Minnesota to visit MOA. Patrick Wand, Ron Dico, and Eric Engstrom are just three of the 11,000 MOA employees dedicated to welcoming every visitor with the warmth and hospitality associated with the North Star State.
Even though Wand, Dico and Engstrom aren’t on the mall floor greeting guests, the three represent the inner infrastructure that keeps MOA running seamlessly.
“We’re always looking at technologies that are going to enhance the user experience, reduce operational overhead, reduce expenses, or open new revenue streams,” explains Wand, MOA’s Senior IT Project Manager. “From our standpoint, that becomes a guest experience project or an employee experience project.”
Enhancing the employee experience
To empower employees to perform their daily operations more efficiently and confidently, Wand, Dico, and Engstrom launched Dynamics 365 Business Central in October 2019 with partnership from Boyer & Associates. The MOA team championed this adoption as a key piece in modernizing internal resources.
“Whenever we have a chance to thrive internally, to make someone’s job easier, we have to take the opportunity,” says Engstrom, IT Project Manager.
Today, Business Central is helping streamline operations and improve the employee experience across MOA. Even something as simple as adding product images to purchase orders allows the Buyers team to reference the “item card” to view products seamlessly.
The point-of-sale solution is giving buyers increased visibility into inventory status, and account teams easier access to key data points. At the same time, Power BI promises to help MOA completely transform how it analyzes and implements data. “We’ve modernized the way we work using the power of Microsoft and the power of Business Central,” says Engstrom.
With Business Central connected to employee cell phones and tablets, MOA is promoting a more mobile and connected workforce. Retail buyers can now generate exact specifications of potential products, while warehouse employees enter bid transfers and reclassification journals without missing a beat.
“There’s so much here that has great potential,” Engstrom says. “We’re looking forward to seeing what else we can accomplish with this technology.”
Partnering for the future
Before Business Central, MOA’s IT network ran on a twenty-year-old SQL 2000 legacy system. Its inventory network was constantly being repaired, and MOA employees had to go through needlessly lengthy processes to accomplish basic tasks like creating purchase orders. “We realized that we needed to make plans for the future if we wanted to succeed long term,” Wand says.
“We couldn’t update SQL 2000,” Dico, Systems Integrator at MOA, recalls. “We couldn’t customize it to the level that we have now. There were hardly any integrations available. We knew what we needed, but we didn’t have a partner that could help put all the pieces together.”
Boyer & Associates provided MOA with the necessary insight and expertise to bring its Business Central adoption to life. “Integration without guidance is a challenge. It would have been a lot of guessing games, but with Boyer’s guidance, we can be sure that we’re populating the correct information,” says Dico.
“At the end of the day, this was to help our team members feel successful for the future,” Engstrom says. “And I think Boyer & Associates and Microsoft have given us a path for success.”
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