Develop a deeper understanding of your market with a 360-degree view of every lead and customer. Connected processes and a single source of information ensure that both sales and marketing have the latest data, including:
- Key contacts
- Recent activities
- Past purchases
- Open opportunities
You can analyze customer interactions to get a better sense of what sales and marketing tactics are (or aren’t) working. Plus, built-in artificial intelligence can help you predict future customer needs and personalize overall customer engagement. With Microsoft Dynamics 365 Customer Insights, you can trust your data and get real results.