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CRM Meets AI: Latest in Dynamics 365
October 29 @ 1:00 pm - 2:00 pm
Curious to know what’s next in modern CRM? Join us for our biannual walkthrough of the latest features and innovations in Microsoft Dynamics 365 CRM apps. This session will spotlight updates from the fall 2025 release wave across Dynamics 365 Sales, Customer Service, and Customer Insights (including Journeys).
AI agents and Copilot enhancements again take center stage, delivering smarter sales insights, streamlined service experiences and deeper customer engagement. Whether you’re a seasoned user or new to Microsoft’s CRM apps, this session will help you stay ahead of the curve and maximize your investment in Dynamics 365.
