AI is everywhere – but not all AI is created equal. From ChatGPT to Microsoft Copilot to custom-built agents and so much more, each AI tool serves a different purpose. So what’s the difference, and which one should you use?Let’s break it down to see what these key AI tools do and where each of them shines.What is ChatGPT?OpenAI’s ChatGPT made big waves when it debuted in late 2022. Within weeks it was the top buzzword in news, business and even personal conversations. Their 2025 Superbowl ad only reinforced the idea that ChatGPT is a well-known AI tool.But what exactly is it? In technical terms, it’s an advanced AI chatbot that relies on large language models. In other words, it talks like a human, … [Read more...] about Copilot vs. ChatGPT vs. agents — What’s the difference?
Benefits of AI-powered Copilot support for procurement
FSCM’s secret weapon helps identify impact of purchase order changesManaging purchase orders can be the biggest headache ever, especially with all the current supply chain disruptions. Whether you're a small business owner or part of a large corporation, the purchase order process is essential. However, it’s also a time-consuming process that’s prone to errors. Boyer & Associates has a better way thanks to Copilot support for procurement. With the use of modern AI technology in Microsoft Dynamics 365 Finance & Supply Chain Management, you can streamline this process and make it more efficient.We have helped numerous businesses transform their purchase order process with Microsoft AI technology. Read on and find out why … [Read more...] about Benefits of AI-powered Copilot support for procurement
Top 3 things we learned from 3 key AI events
AI is the buzzword of the century. From generative AI to agentic AI and everything in between, just about every business conversation these days will eventually end up on the topic of — you guessed it — AI.What do you think about AI? What’s your company’s stance? Are you taking a wait-and-see approach, or are you already diving in to see what you can do? The questions are endless, and the answers vary greatly from company to company.The #BoyerAIcrew attended 3 AI events across 3 time zones over the past 3 months. We started small, with a Microsoft AI tour stop in Detroit in February. Next, we hit up the AI Agent & Copilot Summit in San Diego in March. We capped it off with another Microsoft AI tour stop in Atlanta, this one easily twice … [Read more...] about Top 3 things we learned from 3 key AI events
The Guide for Transforming Your Business with Enterprise AI
Does all the talk around AI make you think of futuristic science fiction movies? Maybe you think it’s not for you or it’s too complicated. Good news — It’s NOT too complicated! AI is changing the way we do business and making things easier. For businesses like yours, leveraging AI in your enterprise ERP can lead to significant competitive advantages. Boyer and Associates specializes in guiding businesses like yours through AI implementations and tools. Our team of experts work closely with your business to identify key areas where AI can provide the most value and impact. We offer end-to-end solutions, from initial consultation and strategic planning to deployment and ongoing support. By leveraging our extensive experience … [Read more...] about The Guide for Transforming Your Business with Enterprise AI
How secure is my data when I use Microsoft Copilot?
Answers to Copilot questions you’ve always wonderedWith the onset of the powerful Microsoft AI tool, Copilot, we have been getting more questions on surrounding data security. If AI can gather all this information, what is it doing with it in the background?Rest assured; your data is safe. It is protected by comprehensive, industry-leading compliance, security, and privacy controls. Copilot for Dynamics 365 has a set of core security and privacy practices and is built around Microsoft’s Responsible AI Standards. Additionally, because Copilot is running in Azure cloud, your data is secured and not shared with OpenAI.Copilot and your dataTo sum it up, you are in control of your data. Microsoft doesn’t share your data unless you’ve granted … [Read more...] about How secure is my data when I use Microsoft Copilot?
Streamlining Data Analysis and Reporting for Customer Insights with Microsoft Co-pilot
Imagine you're deep into a complex financial report. Instead of spending hours wrestling with spreadsheets, you simply ask Copilot to pinpoint key trends and spot any anomalies. In seconds, the hard work is done for you, freeing you to focus on making strategic decisions rather than getting bogged down in data.With Microsoft Copilot, familiar tools like Excel, Power BI, and Word transform into powerful engines of efficiency. Forget about tedious manual entry or guesswork—Copilot delivers clear, actionable insights in real time. It’s like having a top-tier analyst by your side, streamlining your workflow and boosting your productivity to new heights.Work with Boyer & Associates to implement Microsoft Copilot for Microsoft 365 and … [Read more...] about Streamlining Data Analysis and Reporting for Customer Insights with Microsoft Co-pilot
How Microsoft Copilot’s Leading Features Can Transform Your Business Operations
Artificial intelligence (AI) is reshaping how businesses thrive today, bringing remarkable opportunities for growth and innovation. One standout tool in this evolution is Microsoft Copilot, an AI-powered assistant designed to elevate business operations across diverse fields.In this blog, we’ll talk about how Microsoft Copilot can transform your business experience. It can simplify routine tasks, deliver actionable insights, and enhance customer interactions. In addition, Copilot seamlessly integrates with Microsoft's Office 365 and Dynamics 365. This integration enhances productivity and helps organizations make smarter, quicker decisions. Join us as we explore the exciting ways Copilot can support and elevate your business. … [Read more...] about How Microsoft Copilot’s Leading Features Can Transform Your Business Operations
Understanding Your Customers Better through Feedback Analysis with Microsoft Copilot for Service
Customer feedback is a goldmine of insights, offering valuable information on customer preferences, pain points, and overall satisfaction. However, extracting and analyzing this data can be daunting. This is where Microsoft Copilot for Service steps in, revolutionizing the way businesses handle customer feedback analysis.Microsoft Copilot for Service leverages cutting-edge generative AI to provide real-time insights and streamline the feedback analysis process. Integrating with existing CRM and contact center solutions empowers organizations to gain deep customer insights without the need for complex software installations or extensive training.The tool’s capabilities go beyond mere data collection. With features like multilingual support, … [Read more...] about Understanding Your Customers Better through Feedback Analysis with Microsoft Copilot for Service
Your Definitive Guide to Microsoft Copilot and How It Works
Artificial intelligence (AI) isn't just a buzzword anymore; it’s a practical tool enhancing how we work and live. Enter Microsoft Copilot, the latest gem in Microsoft's productivity toolbox. This innovative tool weaves AI seamlessly into your daily applications, boosting productivity and smoothing out your workflow like never before.In this blog post, we explore the world of Microsoft Copilot. From a friendly introduction to its powerful features to an in-depth look at how it works, we'll explore how this tool merges cutting-edge technology with everyday use. Whether you're a tech aficionado eager to tweak your digital routine, a professional looking to supercharge your productivity, or a business aiming to stay ahead of the curve with AI, … [Read more...] about Your Definitive Guide to Microsoft Copilot and How It Works
Unlocking Powerful Business Insights through Key Features of Copilot for Power BI
Microsoft Copilot for Power BI is your new AI-enhanced sidekick designed to make working with Power BI as seamless as possible. This tool understands your natural language queries, so you can just ask questions the way you would talk to a friend and get back insightful analytics, aesthetic visualizations, and helpful suggestions on what to do next. Microsoft Copilot refers to multiple solutions designed to help users work more efficiently with the help of AI. Microsoft Copilot for Power BI specifically is here to help make data analysis feel like second nature, opening up the world of data to everyone, no matter your technical know-how. Copilot makes it easier and more engaging for everyone at every level of your organization to … [Read more...] about Unlocking Powerful Business Insights through Key Features of Copilot for Power BI
