Businesses increasingly rely on cloud technologies to streamline their operations and drive growth. However, managing and maintaining cloud infrastructure can be complex and time-consuming, requiring specialized knowledge and expertise.
This is where cloud managed service providers come into play. By partnering with a reputable cloud managed services provider, businesses can offload the burden of managing their cloud infrastructure, allowing them to focus on their core competencies and strategic initiatives.
In this article, we will explore the benefits of using cloud managed services and provide guidance on finding the right provider to meet your business needs.
By using Boyer & Associates to implement Microsoft Dynamics, you gain automatic access to the Microsoft cloud along with all the advantages that come from a software giant that invests resources in cloud maintenance, security, storage, and more.
Additionally, Boyer is there to assist you in navigating the Microsoft cloud, ensuring proper system setup, and providing troubleshooting support while collaborating with Microsoft when necessary. This way, you can confidently utilize the benefits of the Microsoft cloud without feeling isolated, thanks to the guidance and support of Boyer.
Choosing to Use Cloud Managed Services
As businesses embrace the cloud, the demand for cloud managed services is on the rise. But what exactly does it mean to engage with a cloud managed service provider?
What Is a Cloud Managed Service Provider?
A cloud managed service provider is a company responsible for managing, monitoring, and optimizing a business’s cloud infrastructure and services. They handle tasks such as provisioning, monitoring, security, backup, disaster recovery, and performance optimization.
By leveraging the expertise of a cloud managed service provider, businesses can ensure the smooth operation and optimal performance of their cloud environments.
What Does a Managed Service Provider Support?
A managed service provider (MSP) offers support for the well-known Microsoft brand and the features offered. Microsoft cloud features include the following:
1. Monitoring and Maintenance
2. Security and Compliance
3. Backup and Disaster Recovery
4. Scalability and Optimization
Use a MSP to help you trust and realize these amazing backend features offered by Microsoft applications.
Discover the Benefits of Cloud Services with MSP Guidance
Partnering with cloud managed service providers helps you discover the numerous benefits of Microsoft cloud services. Here are some key advantages:
1. Expertise and Specialized Knowledge: Cloud-managed service providers have a deep understanding of cloud technologies and best practices. They possess the necessary expertise to design, implement, and manage complex cloud architectures.
2. Cost Savings: By leveraging the services of a MSP, businesses can avoid the upfront costs associated with building and maintaining an in-house IT infrastructure. MSPs offer flexible pricing models, allowing businesses to pay for the services they actually use.
3. Increased Efficiency: When you maximize cloud benefits with the help of a cloud MSP, you can handle the day-to-day management of the cloud environment, freeing up internal resources to focus on core business activities. This leads to increased operational efficiency and productivity.
4. Enhanced Security: MSPs implement robust security measures that are offered by Microsoft cloud. Use Microsoft cloud to your benefit to protect sensitive data and mitigate security risks.
5. Scalability and Flexibility: The cloud offers scalable solutions, allowing businesses to easily adjust their resources based on fluctuating demands. This scalability enables businesses to adapt quickly to changing market conditions.
Work with Boyer & Associates to enhance your Microsoft cloud benefits. We help set up, manage, and improve your specific software systems (ERP, CRM, and Power Platform) that are in that Microsoft cloud. We focus on helping you connect data between systems to improve your efficiency.
What to Consider When Choosing a Cloud Provider
When selecting cloud managed service providers, it is crucial to consider several factors to ensure they align with your business requirements. Here are some key considerations:
1. Reliability and Performance
Look for a provider that guarantees high availability and offers reliable performance. Downtime or slow response times can have a detrimental impact on your business operations.
2. Certifications and Standards
Ensure the provider adheres to industry-recognized certifications and standards to guarantee compliance and data security.
3. Platforms and Services
Assess whether the provider supports the cloud platforms and services essential to your business operations. They should have expertise in the specific technologies you utilize.
4. Migration and Transition Support
If you plan to migrate your existing infrastructure to the Microsoft cloud, ensure the provider offers comprehensive migration support to minimize disruptions during the transition.
Boyer, as a Microsoft partner utilizing the Microsoft cloud, offers expertise that will go above and beyond any expectations you have for your cloud managed service providers.
Comparing Microsoft Managed Cloud Service Providers
For businesses that rely on Microsoft technologies, choosing a Microsoft-managed cloud service provider can be highly beneficial. These providers specialize in managing Microsoft cloud platforms and services, such as Microsoft 365.
When comparing Microsoft-managed cloud service providers, consider the following factors:
1. Business Health and Processes
Evaluate the provider’s financial stability and reputation. A financially healthy provider is more likely to invest in ongoing improvements and deliver reliable services.
2. Administration Support
Determine the level of administrative support the provider offers. They should assist with user management, access control, and license management for Microsoft cloud services.
3. Technical Capabilities and Processes
Assess the provider’s technical expertise and the processes they have for managing and optimizing Microsoft cloud environments.
4. Security Processes
Inquire about the security measures and processes the provider implements to protect your data and mitigate security risks.
Why Use a Managed Cloud Service Provider?
In today’s fast-paced and technology-driven business landscape, leveraging the power of the cloud has become essential for organizations of all sizes. However, managing and optimizing cloud infrastructure can be complex and time-consuming.
This is where a trusted cloud managed service provider like Boyer and Associates can make a significant difference. As a Microsoft Solutions Partner, our team offers customized and reliable support to help businesses harness the full potential of the Microsoft cloud.
To learn more about how Boyer can elevate your cloud strategy and optimize your operations, explore our portfolio of case studies for managed cloud services.
Central Control Point for Your Business
Managing various aspects of your business’s cloud infrastructure can be a daunting task. From provisioning resources to monitoring performance and ensuring security, it requires significant time and expertise.
By partnering with a cloud managed service provider, you gain a central control point for all your cloud-related needs. The provider takes on the responsibility of managing and optimizing your cloud environment, allowing you to focus on your core business activities.
They handle tasks such as resource allocation, monitoring, and troubleshooting, providing a single point of contact for all your cloud-related queries and concerns.
With all your data safely secured in the Microsoft cloud, Boyer can be your one contact. We can help you manage your software systems and be a liaison with Microsoft should any issues arise with slow speeds, needed backups, or unfamiliar features.
Customized and Reliable Support
One of the significant advantages of working with a cloud managed service provider is the availability of customized and reliable support. These providers understand that each business has unique requirements and tailor their services to meet your specific needs.
Moreover, they provide support, ensuring that any issues or concerns are addressed promptly and efficiently. With their expertise and proactive approach, you can rely on their support to keep your cloud environment running smoothly.
Microsoft Power Platform Managed Services and Support
If your business utilizes the Microsoft Power Platform, partnering with a managed cloud service provider specializing in Power Platform services can bring immense benefits. These providers have in-depth knowledge and experience managing Microsoft Power Apps, Microsoft Power BI, Microsoft Power Automate, and Microsoft Power Virtual Agents.
They can assist you in designing, developing, and optimizing your Power Platform solutions, ensuring maximum efficiency and effectiveness. Whether you need support in building custom applications, creating insightful data visualizations, automating workflows, or developing chatbots, a Power Platform managed services provider can cater to your needs.
Microsoft Power Apps
Allows users to build and deploy custom business applications without extensive coding knowledge.
Microsoft Power BI
Is a business intelligence tool that enables users to analyze and visualize data to gain actionable insights.
Microsoft Power Automate
Automates repetitive tasks and workflows, integrating various apps and services to streamline business processes.
Microsoft Power Virtual Agents
Allows businesses to create and deploy AI-powered chatbots to provide instant support and engage with customers.
Partner with Boyer & Associates and unlock the full potential of Microsoft’s powerful suite of solutions. Our comprehensive range of consulting services covers various Microsoft Dynamics 365 and Power Platform solutions, ensuring we can support you in achieving your business objectives.
CRM Managed Services and Support
Customer relationship management (CRM) is crucial for businesses across various industries. By utilizing CRM systems, businesses can effectively manage customer interactions, track sales, and streamline marketing efforts.
Customer Service
Cloud-managed service providers specializing in CRM can offer comprehensive support in this area. They can assist you in implementing and managing CRM solutions, such as Microsoft Dynamics CRM, to enhance your customer service capabilities and gain valuable customer insights.
Customer Insight
Using CRM, you can use real-time data and customer feedback to change your business processes to align better with customer experience.
With their expertise, you can optimize your CRM system to improve customer satisfaction, increase sales, and drive business growth.
Microsoft Dynamics ERP
For businesses that require robust enterprise resource planning (ERP) solutions, Microsoft Dynamics ERP offers a suite of powerful tools. A managed cloud service provider can support Microsoft Dynamics ERP, ensuring that your business operations run smoothly and efficiently.
Whether you are a small or medium-sized business seeking a solution like Dynamics 365 Business Central or an enterprise-level organization requiring Dynamics 365 Finance & Supply Chain Management, a managed services provider can assist you in implementing, customizing, and managing your ERP system. They ensure your ERP solution is tailored to your business needs and integrated seamlessly with your other cloud services.
Dynamics 365 Business Central
This comprehensive business management solution is designed for small and medium-sized businesses. It offers a range of functionalities, including financial management, supply chain management, sales, and customer service, all integrated into a single platform.
With Business Central, small and medium-sized businesses can streamline operations, improve productivity, and make informed decisions based on real-time data.
Dynamics 365 Finance & Supply Chain Management (FSCM)
On the other hand, Dynamics 365 Finance & Supply Chain Management is a robust enterprise-level financial management solution. It provides organizations with advanced capabilities for managing financial operations, budgeting, forecasting, and financial reporting.
With FSCM, businesses can gain a holistic view of their financial performance, optimize cash flow, and ensure compliance with regulatory requirements. This solution is ideal for large enterprises that require sophisticated financial management tools to support their complex operations.
When to Consider a Cloud Managed Services Provider
While cloud managed services offer numerous benefits, there are specific scenarios where partnering with a managed service provider becomes particularly advantageous.
Upgrade Security Measures
With the increasing sophistication of cyber threats, ensuring the security of your cloud environment is of paramount importance. If you lack the expertise or resources to implement robust security measures, a cloud managed service provider can help.
They have extensive knowledge of cloud security best practices and can fortify your infrastructure against potential threats. From implementing multi-factor authentication and encryption to performing regular vulnerability assessments and security audits, they take the necessary steps to protect your data and maintain regulatory compliance.
This is where being a part of the Microsoft cloud is especially useful because they dedicate so many resources to ensuring their cloud is up-to-date against any threats.
Simplify File Storage and In-House File Sharing
Efficient file storage and seamless file sharing are essential for collaboration and productivity. However, managing file storage and implementing in-house file-sharing solutions can be complex.
A cloud managed service provider can simplify this process by offering scalable and secure file storage solutions. Microsoft Dynamics allows you to share with other Microsoft storage applications as well.
This enables easy file access and sharing among your employees, improving collaboration and streamlining workflows.
Support Remote Employee Work
In today’s digital landscape, remote work has become increasingly prevalent. Managing and supporting remote employees’ access to necessary applications and data can be challenging. A cloud managed service provider can assist in creating a secure and reliable remote work environment.
They can implement virtual desktop infrastructure (VDI) solutions or desktop-as-a-service (DaaS) platforms, enabling your employees to securely access their work environments from any location. By providing remote support and monitoring, the managed service provider ensures that your remote workforce remains productive and connected.
Benefits of Cloud Managed Service and Support
Engaging with a cloud managed service provider offers several benefits that can significantly impact your business operations.
Expert Cloud Care and Communication
By partnering with a cloud managed service provider, you gain access to a team of experts who specialize in managing cloud environments. These professionals have in-depth knowledge of the latest cloud technologies and best practices.
They stay up-to-date with emerging trends and advancements, ensuring that your cloud infrastructure remains efficient, secure, and optimized. Additionally, managed service providers prioritize clear and consistent communication with their clients.
They provide regular updates, performance reports, and proactive recommendations, enabling you to make informed decisions and maximize the value of your cloud investments.
Increased Efficiency and Resources
With a cloud managed service provider handling the day-to-day management of your cloud infrastructure, you can allocate your internal resources more effectively. Your IT team can focus on strategic initiatives and core business activities, driving innovation and growth.
Additionally, managed service providers offer scalability, allowing you to scale your resources up or down based on your business needs. This flexibility eliminates the need for upfront capital investments in hardware or software, optimizing your cost structure.
Known Cost and Decreased Spending
Working with a cloud managed service provider provides cost predictability and helps reduce overall spending. Instead of managing your cloud infrastructure in-house, which often incurs unexpected costs and maintenance expenses, a managed service provider offers a predictable pricing model.
You pay for the services you need based on your usage and requirements. This predictable cost structure allows for better budget planning and cost control, ultimately leading to significant cost savings.
Essential Factors to Consider When Choosing Managed Cloud Services
As businesses increasingly embrace cloud technologies, choosing the right cloud managed service provider becomes crucial. A reliable and efficient managed cloud service provider can greatly enhance your business operations and support your growth.
Here are some essential factors to consider when selecting a managed cloud services provider:
Current Business Goals and Objectives
Before diving into the selection process, it’s important to assess your current business goals and objectives. Determine what you aim to achieve by leveraging managed cloud services.
Are you looking to enhance operational efficiency, improve scalability, or optimize cost management? Understanding your specific goals will help you identify a provider that aligns with your business objectives and offers the necessary services to support them.
Current Cloud Infrastructure
Evaluate your existing cloud infrastructure and the services you currently use. Determine which aspects are performing well and which areas need improvement.
This assessment will give you a clearer understanding of the gaps that need to be addressed by a managed cloud services provider. Look for a provider who can seamlessly integrate with your current infrastructure and provide solutions that enhance its performance.
Cost of Managed Cloud Service Providers
Consider the cost implications of engaging with a managed cloud service provider. While cost shouldn’t be the sole determining factor, it’s important to find a provider that offers services within your budget.
Take into account factors such as pricing models (e.g., pay-as-you-go or fixed pricing), scalability options, and potential cost savings through optimized resource allocation and improved operational efficiency. Strike a balance between cost and the quality of services offered by the provider.
Migrating to a Cloud Managed Service
If you’re considering migrating your existing infrastructure to a cloud managed service, it’s crucial to assess the migration process and support provided by the potential providers. Look for a provider that offers assisted ERP cloud migration services, ensuring a smooth and efficient transition of your critical business applications.
Assisted ERP Cloud Migration
Inquire about their migration methodology, timelines, potential disruptions, and support provided during the migration process. Boyer & Associates is in the top 5% of helping existing Microsoft on-premise clients move their systems to the Microsoft cloud.
Questions to Ask When Considering The Cloud
To gain deeper insights into the capabilities and suitability of a managed cloud service provider, ask the right questions. Consider factors such as their experience and expertise in managing cloud environments, their service-level agreements (SLAs), data security measures, disaster recovery plans, and technical support availability.
Boyer is a leading Microsoft Partner. We have prepared a comprehensive white paper that addresses these important questions. Download it from our website to gain valuable insights into the selection process.
How Cloud Managed Service Providers Improve Business Operations
Engaging with a reliable managed cloud service provider brings several benefits that can significantly improve your business operations. Here are some key advantages:
Access to Real-Time Data
Managed cloud services providers offer robust data management and analytics capabilities. They can help you gain real-time insights into your business performance, enabling you to make data-driven decisions.
With accurate and timely information at your fingertips, you can respond quickly to market changes and identify opportunities for growth.
Online Software Access and Automatic Updates
Cloud managed service providers offer online access to software and applications, eliminating the need for local installations and maintenance. They handle software updates and patches, ensuring that you always have access to the latest features and security enhancements.
Microsoft offers two main updates to its cloud systems each year, typically in the spring and fall. They also offer additional patches when necessary. These updates happen during downtime and require no work from you.
This saves you time and resources while keeping your systems up-to-date and secure.
Improved User Interface and Embedded Reports
Managed cloud services providers often offer intuitive user interfaces and embedded reports tailored to your specific business needs. These interfaces simplify navigation and streamline processes, enhancing user experience and productivity.
Embedded reports provide actionable insights and help you track key performance indicators (KPIs), enabling informed decision-making.
Finding The Top Cloud Managed Services Providers
To find the top cloud managed service providers, consider the following:
Ask All the Questions
During the evaluation process, don’t hesitate to ask the potential providers all the questions you have. Seek clarification on their services, experience, certifications, and security measures.
Understanding their capabilities and expertise will help you make an informed decision.
Reviews, Referrals, and References
Research the reputation of managed cloud service providers by reading reviews, seeking referrals from trusted sources, and asking for references from their existing clients. This will give you insights into their track record, customer satisfaction levels, and the quality of their services.
Taking Cost Into Consideration
While cost is an important factor, don’t compromise on quality and reliability for the sake of a lower price. Ensure that the managed cloud service provider offers competitive pricing for the services they provide.
Consider the value they bring to your business in terms of efficiency, support, and scalability.
Choose a Cloud Managed Services Provider You Can Trust
Ultimately, select a managed cloud services provider that you can trust. Look for a provider with a proven track record, strong customer support, and a customer-centric approach.
A trusted provider will serve as a long-term partner, supporting your business growth and ensuring the success of your cloud initiatives.
Boyer and Associates is a trusted provider of managed cloud services, offering a comprehensive range of solutions to meet your business needs. With their expertise in Microsoft technologies, including the Power Platform, ERP, and CRM solutions, Boyer can provide customized and reliable support to optimize your data in the cloud.
Choose wisely, and let Boyer empower your business with efficiency, scalability, and growth in the dynamic world of cloud technology.
Read how Gamer Packaging ditched the servers for a cloud ERP solution.
