Key TakeawaysResource utilization measures productive time, billable and non-billable alike, not just hours invoiced to clients.Most firms target 70-75% billable utilization; sustained utilization above 80% is a burnout warning sign, not a win.Utilization, realization, and profitability must be tracked together. Strong utilization with weak realization can still produce a loss.Connected ERP and reporting tools turn utilization from a monthly report into a real-time planning input.Boyer helps professional services firms connect project time, resource planning, and financials in Microsoft Dynamics 365 Project Operations integrated with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) or Microsoft Dynamics 365 Business … [Read more...] about Resource Utilization in Professional Services: Why Billable Hours Are Only Half the Story
Microsoft Solutions
Boyer is your trusted consultant and partner for all things Microsoft. From Microsoft CRM & ERP to Office 365 to the latest innovations like AI & Copilot, we help businesses get the most out of their Microsoft solutions. Whether it’s boosting productivity, enhancing collaboration or streamlining operations, our team guides you every step of the way to ensure your technology works for you.
Consulting & Support Services
A top Microsoft-designated partner for Business Applications and Modern Work, Boyer & Associates has more than 30 years of experience helping customers maximize their Microsoft investment. We can implement, support and connect your software systems, ensuring that your technology is optimized to meet your unique needs.
Not quite sure what solution you need? We get it. Microsoft’s tech stack can get a bit confusing — but not to worry. Our solution architects will start by understanding your pain points to help you identify the best combination of Microsoft-based solutions to solve your business problems and streamline your company’s operations.
With decades of experience helping customers implement new Microsoft software, Boyer’s tried-and-true framework will put you on the path to success. We specialize in on-premise to cloud migrations, “quick start” packaged implementations and full-scale customized implementations.
Disparate systems can cause headaches, slow productivity and create faulty data. Boyer can help you connect your Microsoft software, third-party systems and custom solutions to streamline operations across the company. If you’ve got a specific piece that requires customization, we can do that too.
With over 30 years in the software industry, Boyer has developed proprietary solutions that address real-world gaps for our customers. From Focused Fundraising to custom AI agents and more, we deliver practical innovations to help customers keep moving forward.
Microsoft sells most of its licensing through third-party CSPs like Boyer. More than simply transacting licenses, we can help you determine which licenses you truly need, get you the best deal and manage your licensing going forward.
A Managed Service Provider (MSP) takes a proactive approach to managing your technology. Instead of reacting to problems as they happen, an MSP provides ongoing support and strategic guidance to keep your systems running smoothly.
Boyer’s managed services go beyond basic “break-fix” support. As a Microsoft solutions partner, we provide expert care for your ERP, CRM, and Power Platform solutions, helping you maximize your investment. Our plans offer predictable costs, increase efficiency, and free up your internal teams to focus on core business tasks.
Industries We Support
We understand that different industries have unique needs, and that there is no such thing as “one-size-fits-all” when it comes to implementing a CRM or ERP solution. Boyer has more than 30 years of experience in tailoring Microsoft solutions across a wide (but semi-specific) range of industries.
Boyer has been serving mission-driven organizations since day one. As a trusted Microsoft Tech for Social Impact partner, and launch partner for Microsoft Cloud for Nonprofit, we bring a deep level of expertise to the sector.
Boyer delivers Microsoft-powered solutions for manufacturers seeking to modernize operations, improve supply chain visibility, and drive efficiency across discrete, process, and distribution sectors.
From consulting to design agencies, or from legal to accounting/tax services—Boyer has done it all when it comes to helping professional services firms. We optimize project delivery, boost profitability, and scale operations by tailoring Microsoft’s solutions to each of their unique needs.
From family farms to large-scale agribusinesses—Boyer has the expertise to help agricultural organizations thrive in a digital-first world. We streamline supply chain management, ensure rigorous food safety compliance, and provide real-time visibility by implementing Microsoft’s cloud-based solutions tailored to the unique rhythms of the farming industry.
From commercial printers to specialized packaging firms—Boyer understands the complexities of managing high-volume, custom production environments. We eliminate the cost of disconnected systems, improve order accuracy, and drive shop-floor efficiency by deploying Microsoft technology designed to integrate every stage of your printing operation.
Other Industries
In addition to Boyer’s focus on the above primary sectors, our expert consultants have over a million hours of consulting experience transforming software systems for companies across a wide range of industries and segments. This means our team is well equipped to help small and mid-sized businesses across multiple industries.
If you’re looking for self-service insights and expertise, we’ve got you covered. Our resources offer valuable information, from in-depth guides and customer stories showcasing real-world success, to a comprehensive video library. Stay up-to-date with our blog and events, and boost your team’s skills with our expert training and useful downloads.
Since 1994, Boyer has been helping customers do more with their Microsoft software. Learn more about our company, our leadership and our values.
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It’s one thing to hear us talk about ourselves. It’s entirely another to hear what your peers think of their experience with Boyer. Explore our customer stories to see how organizations like yours are driving ROI with Microsoft solutions and Boyer’s expert guidance.
Explore our YouTube channel for expert-led demos, how-to tutorials and thought leadership on Microsoft AI, ERP, CRM and more.
Explore Boyer’s library of product guides and solution white-papers for navigating best practices, support services, solution adoption strategies and more.
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Have a question? Need support? Evaluating Boyer’s services? We’re here to help and we’d love to chat — Reach out today and let’s start the conversation.
